FREQUENTLY ASKED QUESTIONS

If you have any questions about our replacement roofs, you might just find the answer you need here.
What am I better buying, a tiled or glass roof?

It all comes down to how you are intending to use the space, what direction it will face and the amount of money you have to spend. If you are keen to get lots of natural light coming in and want a great garden view, you will be glad to know that solar control glazing is really advanced nowadays and there are plenty of glazing options that you can choose from.

For a destination that you can use in comfort each and every day, a solid tiled roof is a great option, particularly as you can have full length glass panels or Velux windows added to it, giving you a hybrid of a solid and glass roof and the various benefits of both.

Talk to an Amber advisor about roofing options and which roof will best suit your budget and requirements.

Replacement Tiled Roof Conservatory
Is it worth getting the frames replaced too?

Would it really make sense to upgrade your conservatory roof but keep the same old frames? Probably not. Get both upgraded at the same time and you can look forward to a far more thermally efficient extension, which may not be the case if your old frames were retained.

A combination of a new roof and new frames will practically give you a brand-new conservatory and remind you how much you love conservatory living. Inform one of our advisors of your desire to have new frames, along with a new roof, so that they can work out a great deal for them.

Replacement Tiled Roof Conservatory

MORE COMMON QUESTIONS

Please, direct any questions that you have to one of our helpful advisors, who are always happy to assist. Here are some questions that they regularly receive.

What are replacement tiled roofs made of?

So that we don’t have to spend too much time at your home and cause any unwanted disruption, we pre-fabricate our replacement solid roof systems to make the installation process short. It will be a bespoke design so that it effortlessly integrates into your conservatory.

The roof system is made up of a pre-engineered lightweight frame, insulating panels, insulated fire-grade plasterboard and exterior grade plywood and an impenetrable membrane. As for its finish, you can choose from a selection of tile colours, which will help you complement the tiled roof with the roof of your house.

What is a Clad over roof?

Weight: A clad over roof will often prove too heavy for any existing frames due to it possessing heavy timber, insulation materials and tiles. It is imperative that any new roof for an old conservatory is lightweight. The lightest solid roof systems weigh around 31KG/M ².

Tip: Always ask your installer for the total unit weight of the new roof per Sq.M

Fire Safety: Another issue with ‘clad-over’ systems is that they don’t comply with current fire regulations as they are not effectively fire tested as a complete roof structure, which is essential for meeting this part of building regulations. The original structure varies from job to job which means that only individual components could have been tested. Solid roofs must be classified as AC, AB or AA in accordance with BS476-3.

Tip: Ask to see the fire safety certificate of the entire roof system before you commit to the project.

Building Regulations: You’re unlikely to receive Building Regulations Approval for a clad over system because of its low thermal value or structural integrity. Please, don’t confuse building regulations approval with planning permission as they are not the same thing. You will have to inform Building Control if you want to alter a structure (including replacing a glass or polycarbonate conservatory roof with a solid roof). When approval is granted, it proves that the new roof is structurally sound.

Tip: Check that local Building Control has been informed before the conversion starts. Obtain a Building Regulations ‘Final’ Certificate and file it in a safe place.

Once a new roof is fitted, will my extension still get too hot and too cold?

It shouldn’t do as the whole purpose of a new roof is to make your conservatory usable in any weather. As you will have experienced if you have an old polycarbonate roof, your living space will feel like a greenhouse in the summer months. With the inclusion of solar control glazing, you will never have to fear that happening again. A tiled roof will permanently fix any such problems.

What do 'A' rated windows mean?

An ‘A’ rated window is the most energy efficient window that you can get in the UK as defined by the BFRC Rating Scheme. This nationally recognised system rates the energy efficiency of windows sold in this country and also signifies compliance with Building Regulations for new window installations.

In a similar way to white goods, such as fridges, freezers and washing machines, replacement windows are all energy rated, in this case, from a scale of A-E.

This energy labelling helps you make a more informed choice when buying new energy efficient windows and tells you exactly what you’re getting.

How much does it cost to replace a roof?

If it’s a small conservatory roof, you will be looking at anything from £5,000, whereas a larger conservatory roof will be around £12,000. You can always spread the cost of paying for a new roof, if it helps, with regular monthly instalments. Make use of the finance calculator on our website to work out a suitable finance package for securing the roof.

How long does the roof fitting process take?

It doesn’t take long at all. Normally, a tiled solid roof can be installed in a matter of a few days.

Is planning permission necessary to replace an existing roof?

While you don’t need planning permission to change the roof on an existing structure, you will be required to obtain Building Regulations Approval. Evidence of this is important when selling your house.

Will I need Building Regulations Approval?

Yes, you do as Building Regulations Approval shows that the new roofing system you’re having installed has successfully come through numerous tests and checks and been inspected by a building control inspector, who is content that it is both structurally safe and thermally efficient. This will also avoid any problems when it comes to selling your property as you can prove to buyers that the roof is compliant with all the relevant rules.

Do you offer finance to help me pay for my replacement roof?

Yes. To make life easy for you, Amber Home Improvements can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or at our local Norwich Showroom, so you can enjoy whatever you’ve set your heart on right away.

What do we need to do when our finance is approved?

If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.

What happens if finance is refused?

Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.

I’ve applied for finance with Amber Home Improvements. How long will approval take?

Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.

OUR FINANCE CALCULATOR

See how affordable your home improvement can be with our Finance Calculator.
  • BUY NOW PAY MONTHLY Spread the cost of your home improvements over 60, 120 or 154 months*
  • BUY NOW PAY IN 9 MONTHS This option allows you a 9 month payment holiday from the date of completion.
£
60 monthly payments
Deposit
£
Representative APR
12.4%
120 monthly payments
Deposit
£
Representative APR
12.4%
154 monthly payments
Deposit
£
Representative APR
12.4%
This finance option allows you the convenience and flexibility of spreading the cost of your home improvements over 60, 120 or 154 months*. You must make the minimum repayment each month. However you can also make additional payments and therefore control the length of the loan and the amount of interest you would pay. No security is required on these loans. These calculators are for illustrative purposes only and do not constitute a credit quotation. *120 & 154 months finance only available for orders over £8,000.

Representative Example

Cash Price
£12,000.00
Deposit
£99.00
Total Amount of Credit
£11,901.00
Duration of Agreement
60 Months
Rate of Interest
12.4% p.a. fixed
Representative APR
12.4% APR
60 Monthly Payments
£263.22
Total Amount Payable
£15,892.20
£
Deposit
£
Pay within 9 months + £29 exit fee
£
Want to pay in monthly instalments after 9 months rather than one-off payment? Consider this option.
120 monthly payments
Deposit
£
Representative APR over 10 years
19.9%
This option allows you a 9 month payment holiday from the date of completion. Pay £99 deposit when you order, and as long as you pay the outstanding balance in full before 9 months has elapsed plus a £29 settlement fee, no interest will be charged. If, after 9 months, this is not convenient, you can pay in 120 monthly installments at 19.9% APR Representative. *Deferred for 9 months from the date of completion – £29 settlement fee applies if the loan is repaid in full during the deferral period and NO INTEREST will be paid. If the loan is not settled in full within the deferral period, then interest will have accrued from the start of the agreement on any amount still outstanding at the end of the deferral period. Interest will continue to be charged until the agreement is repaid in full. For legal reasons the Representative Example shows interest IF the outstanding balance is NOT paid before the 9 months has elapsed. No security is required on this loan. These calculators are for illustrative purposes only and do not constitute a credit quotation.

Representative Example

Cash Price
£12,000.00
Deposit
£99.00
Total Amount of Credit
£11,901.00
Defer By
9 Months
Duration of Agreement
129 Months*
Rate of Interest
19.9% p.a. fixed
Representative APR
19.9% APR
120 Monthly Payments
£244.52
Total Amount Payable
£29,441.40
Settlement Fee
£29.00

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