- 23 Sep 2024Overall a good and honest company with good products. We had windows and doors fitted by an excellent team. My only concern is when things are faulty. I had a sealed unit that was marked and it took several weeks to get it replaced .1st replacement was faulty and had to be reordered.Some handles that I wanted replacing on existing products proved a problem . This was due to poor measuring by surveyer and poor communication with the person who order them.Paul CravenReviewed forDoorsWindows
- 03 Apr 2024Design consultant was friendly and on time.The door fitter did excellent job.The wrong glass was fitted in the door the side panels were fine . The door glass was eventually sorted .Overall i am pleased.Raymond BalesReviewed forDoors
- 23 Aug 2023Once again a great professional job. Smart, excellent, quality product, looks amazing so so pleased Couldn't fault the workmanship of everyone involved. I would very highly recommend and wouldn't hesitate to use again if only I couldSandra WardReviewed forOrangery
- 28 Apr 2023Would really recommend Amber for any work you might need doing. They have been lovely people to work with from start to finish, and any issues which have arisen have been dealt with quickly. Special mention for the fitter who came to our house - was a really lovely guy and very efficient and accommodating to our comings and goings throughout the day!Rebecca HumphreysReviewed forDoorsWindows
- 16 Jan 2023Amber people, products & service are all professionally excellent. Cheyenne greeted us warmly on entering Showroom. Paul Edwards visited our cottage & knowledgeably guided us through designing styles for x 17 replacement windows. Kayleigh's quote was fractionally cheaper than 2 competitors. No petty haggling (as in rife in this sector), first price was final price & NO chasing for our decision. Deposit Paid. Steve surveyed to fine-tune our needs & set installation date. Major problem with incorrect design discovered on delivery to site, but rapidly resolved by Dean. Error was by third-party manufacturer in Wakefield but within 3 days Dean ensured x 11 remanufactured & returned windows are back on site. Amazing installers Scott & John worked tirelessly, tidily & to an exceptional standard. Now, several weeks later, not a single issue has emerged. Neighbour said to me last week 'Your new windows look lovely, I see you went for timber again'. That comment was wonderful since carefully selecting 'flush' style uPVC windows with Paul Edwards was to make out 250 y.o. cottage look as traditional as possible yet with the practicality of uPVC. I suggest you also explore having twin windows opening without a central vertical strut - giving a wide-open space instead (called a flying mullion). Start to finish was a great experience with Amber. If you are honest, open & professional with them, that is what you will get in return. Highly recommended.Chris LilesReviewed forWindows
- 06 Jan 2023We ordered a large number of casement windows and a patio door. Upon installation there were a number of blemishes in the glass and minor defects in a few of the frames. It would have been best if these could have been identified before the installation took place. These resulted in a number of units having to be replaced. The installation team were efficient and there was no issue with replacing the defective items. However, it took a long time for the replacement units to be available and communication was poor around the timescales for this. Overall, we are very happy with the quality of our new windows and patio door - no more draughts through ill-fitting wooden sash windows!Andrew MortonReviewed forDoorsWindows
- 14 Sep 2022Removal of old conservatory/build work for new installation and installation of new unit were separated by weeks, rather than days, which was inconvenient. Subsequently a failure of communication between two people who work together left us unable to use our washing machine for close to a month. An annoying part of a very good job.Gerry PitcherReviewed forConservatoryPorches
- 15 Aug 2022We are extremely pleased with the french doors and windows, excellent quality. We were particularly impressed with the attention to detail for the fitting - the trims and finishing touches were really good. This extra care and detail has made the difference and we would definitely use them again.Julie SmithReviewed forDoors
- 09 Jun 2022We had 2 large french doors and sliding doors fitted to 2 homes and both we fitted on time, with quality products fitted by excellent fitters and service throughout was first class and prices very competitive to boot!David BaxterReviewed forDoors
- 27 May 2022Having used Amber windows for many years, we always go back to a tried and tested company. A good all round sales team starting at the top, all the way down to the office staff. Very friendly all round service, quality of windows is excellent, the fitters do a very good job making sure to protect your household items, leave your house in the way they found it, clearing up and even cleaning the windows. Can’t speak highly enough for the great service.John BaileyReviewed forWindows
- 26 Apr 2022Excellent job Craftsmen very diligent, hard working and kept us informed of all aspects of the jobDavid HarrisonReviewed forConservatory
- 11 Feb 2022Had Glass Room/Conservatory plus 2 set Bifold doors fitted. Brilliant made such lot difference to light coming into house. Could not be happier. Quality and fitting perfect ( couple minor faults but rectified) Highly recommend.Maureen ManningReviewed forConservatoryDoorsGlass Rooms
- 06 Dec 2021Amber have been working with us throughout 2021 on a 100% replacement of our doors and windows plus a new build orangery. From helping us to think through what we needed, designing it to meet our specific requirements to installation later this year, they were with us every step of the way. The quality of the product is second to none, with both the replacement windows and doors and the orangery. There was no 'sales pressure', simply a sense that they wanted to deliver the best for us. The reason for the four stars rather than five was due to the building team for the orangery. They did a reasonable job but their attitude left a bit to be desired. They also 'forgot' to build a brick pillar on the orangery and we had to remind them about it on the last day of the build. All got rectified and we have been delighted with the result. Everyone who has seen the orangery has been 'wowed' by it. Amber could not have been more helpful throughout and I would recommend them totally.Carole ApplebyReviewed forDoorsOrangeryWindows
- 28 Jun 2021My windows and front door were installed within a few hours. No mess and speedy. The installer was funny and pleasant.Angeline MackenzieReviewed forDoorsWindows
- 27 Jun 2021Good communication throughout, happy with service and quality of workAlison GriffinReviewed forDoorsWindows
- 17 Apr 2021Amber recently installed a complete new roofline, replaced all 16 external windows and 3 external doors. Given the size of the installation, I was expecting it to be very expensive. However, I was pleasantly surprised with how competitive the pricing was. The whole process, from the sales director visiting me at home to offer some advice, the surveyors visit to measure up and the installation work itself was very well organised. They kept me informed every step of the way. I am extremely pleased with the results, it has given my house a fantastic face lift. The products are excellent. The 2 man installation team was outstanding. They arrived every day bang on time and worked their socks off! They were expected to take 6 working days to complete the installation but they managed to finish in 5 days which gave me the weekend to tidy up. Not that I had much to do as the guys cleared away every day leaving very little mess. I did have an issue with my new front door when after it had been in for a few weeks it settled and I found it difficult to lock the handle. I called the customer services team, it was a Friday, and they arranged for the maintenance engineer to come round later that day who adjusted the keeps so now my door works perfectly. They even arranged for another engineer to visit me the following Monday morning to check everything was ok. Brilliant customer service, well done Amber. I would highly recommend them to anyone.Jonathan FootReviewed forDoorsRooflineWindows
- 17 Apr 2021Chose amber to fit my front windows and i am glad I did. The fitter was very polite and made no mess either. Top job and the windows are good quality with 20 year guarantee. Highly recommendedJohn dentReviewed forWindows
- 05 Jan 2021Excellent Service from design to completion. All work finished to a high standard and on time. We had one small problem that was fixed within a weekRichard RogersReviewed forConservatory
- 11 Aug 2020First time in dealing with Amber and would deal again.On time clean and efficient.Follow ups prompt and dealt with without any fuss.Roger Basshamroger basshamReviewed forDoorsWindows
- 19 Mar 2020My late husband always dealt with Amber home improvements and I needed some new double glazed windows so naturally chose Amber. Some of the large sash windows had to be fitted from the inside because of the reveals and shutters inside. This was no problem for them and right from the initial meeting through to the fitting they were the upmost professionals. They were polite, understanding and friendly. The fitters left no mess and apart from the great new windows youwould never no they had been here. Very, very impressed. Thank you AmberTeresa ReesReviewed forDoorsWindows
- 16 Feb 2020The sales team were very good at helping us choose our french doors. We had a problem when we were given a fitting date due to scaffold being around our house as we were having our roof done and that seemed to take forever. The company were very good and waited until the scaffold was removed before giving us another date. The workmen were very friendly and left the garden and work area clean when finished. Would definitely recommend this company to anyone who asksLynda ThompsonReviewed forDoorsWindows
- 15 Feb 2020We had a new front and back door which we really love.The man who fitted it was lovely and we are very pleased with the end resultMr David BennettReviewed forDoorsWindows
- 03 Oct 2019Very pleased with our new windows and doors, the fitters were very efficient, punctual and very tidy. I would recommend Amber, no pushy salesmen, I found them to be very professional from start to completion.Peter StolworthyReviewed forDoorsWindows
- 24 Aug 2019From day 1 it was a pleasure to deal with Amber.The staff were all polite and courteous and the tradesmen arrived punctuality and left no mess when they left. The work was completed to a good standard and when I noticed a small problem after the installation it was dealt with quickly and efficiently.I would have no hesitation in recommending Amber to friends and family.In all very satisfied.Robert BradfordReviewed forConservatoryOrangery
- 16 Aug 2019Amazing service from start to finish. No complaints at all.Jacqueline FippardReviewed forDoorsWindows
- 20 Jul 2019As per e mail already sent to Amber Home Improvements, we are very satisfied with work carried out and the overall job done by their fittersPhilip MarinerReviewed forDoorsWindows
- 17 Jul 2019Mr&Mrs NJ PooleReviewed forDoorsWindows
- 31 May 2019S McCulloughReviewed forConservatoryOrangery
- 24 May 2019Polite, tidy and very helpful. Can not fault the work! Thank you Amber!Miss Muriez May SmithReviewed forDoorsWindows
- 17 May 2019Howard our fitter was very easy to communicate with. He's done a very professional job. We are so pleased with our lovely new white front door. Looks really nice. Thank youGlyn HughesReviewed forDoorsWindows
- 03 May 2019Be great to win £500 to put towards a much needed new door 🙂Sandra LumbardReviewed forDoorsWindows
- 05 Apr 2019Excellent Installers.Diane SpicerReviewed forDoorsWindows
- 29 Mar 2019everything was effortless the fitter was punctual and tidied up afterwards.the whole experience was good.thank you.susan dennisReviewed forDoorsWindows
- 29 Mar 2019Excellent product and service.Diane PayneReviewed forDoorsWindows
- 23 Mar 2019This is the second time we have used Amber Homes,one for a new conservatory and again for a solid porch roof and a new door. each time the company made a wonderfull job, we could not fault the service in any way, top class workmanship from the men and nothing was to much trouble for them from arriving on time to clearing up at the end of the day, one day they worked from 8-30am till 6-pm with hardly a break to get the work done. their services are beyond what we expected and are over the moon with their services and they deserve to do well. Mr and Mrs Peter Maslen Harleston Norfolk that is why we awarded the company 5 stars for every section which we have never done before.Peter MaslenReviewed forDoorsWindows
- 22 Mar 2019Excellent experience from start to finish, thank you.Annette LeggReviewed forDoorsWindows
- 22 Mar 2019Mrs Maureen JacobsReviewed forDoorsWindows
- 22 Mar 2019Excellent service can't fault the workmenBrenda FinneyReviewed forDoorsWindows
- 14 Mar 2019Would definately recommend on quality, price and quality of workmanship. Fitters were friendly, efficient, polite and tidy. From the initial contact through the consultation and survey we were kept informed of progress. Alround efficient, competative and quality product and service.Caroline KeyReviewed forDoorsWindows
- 06 Mar 2019Andrew FloateReviewed forDoorsWindows
- 06 Mar 2019Alec LivingstoneReviewed forConservatoryOrangery
- 27 Feb 2019Well informed from start to finish. Installed very efficiently and telephone conversations, queries and questions dealt with promptly. Would definitely use again and recommend.Mrs Susan BrightReviewed forDoorsWindows
- 27 Feb 2019BrilliantHilda GreenReviewed forDoorsWindows
- 15 Feb 2019Pleasure to deal with.Simon HiltonReviewed forDoorsWindows
- 15 Feb 2019Brian LoweReviewed forDoorsWindows
- 15 Feb 2019Everything efficiently completed thank youPhilppa PhillipsReviewed forDoorsWindows
- 05 Feb 2019Amber staff, very polite and professional from initial contact through to fitting. Have not used Amber before but will certainly use them again in the future. Happy to recommend AmberVictoria GreenReviewed forDoorsWindows
- 30 Jan 2019Mrs Rosemary ButtonReviewed forConservatoryOrangery
- 30 Jan 2019Superb service from start to finish, cannot praise highly enoughMr P CrippsReviewed forDoorsWindows
- 30 Jan 2019Gordon RoshierReviewed forDoorsWindows
- 25 Jan 2019Communications (office) could be better. Build schedule was delayed due to floor not drying out as planned. Tradesmen & build quality was excellent.Mark WellsReviewed forConservatoryOrangery
- 25 Jan 2019Excellent service and product all roundTerry Michael ReesReviewed forDoorsWindows
- 25 Jan 2019Mr and Mrs M.MayReviewed forDoorsWindows
- 15 Jan 2019Anthony SymondsReviewed forDoorsWindows
- 03 Jan 2019Workmen installers were first class.Hazel MarshallReviewed forDoorsWindows
- 03 Jan 2019I am extremely happy with my conservatory and have had many comments of praise from visitors, also other trades people working on my property. Well done.Mrs Brenda HoodReviewed forConservatoryOrangery
- 03 Jan 2019Very pleased with our lovley new door. Just great thanks.Julie Eileen BarrettReviewed forDoorsWindows
- 18 Dec 2018Michael WalpoleReviewed forDoorsWindows
- 18 Dec 2018David CowellReviewed forDoorsWindows
- 18 Dec 2018Trevor BevanReviewed forDoorsWindows
- 18 Dec 2018John WalkerReviewed forDoorsWindows
- 18 Dec 2018Dave RazzellReviewed forDoorsWindows
- 17 Dec 2018Excellent serviceDavid WakefieldReviewed forDoorsWindows
- 17 Dec 2018Very impressed with everything would recommend and use again when required.Mrs Susan BettsReviewed forDoorsWindows
- 07 Dec 2018I wouldn't hesitate to recommend Amber Home Improvements. Katie in sales was excellent, as were the fitters (Sam and Rosco) who arrived on time and carried out the work diligently.Kelly MorrellReviewed forDoorsWindows
- 03 Dec 2018Very satisfied. Professional job done beautifully.Patricia MoorhouseReviewed forDoorsWindows
- 03 Dec 2018Anthony SymondsReviewed forDoorsWindows
- 19 Nov 2018The quality of the conservatory was excellent. The take down of the old wooden conservatory was quickly and efficiently done, and together with actual installation was excellent. Also great attention to detail, such as the lead flashing.Roger Ralph NashReviewed forConservatoryOrangery
- 19 Nov 2018Amber The Best Work 1st class, good workmanship 10 out of 10Kenneth Henry James PetersReviewed forDoorsWindows
- 29 Oct 2018Excellent, efficient, and a perfect service resulting in a perfect job being completed.Tracey BakerReviewed forDoorsWindows
- 29 Oct 2018All OKFG MilkReviewed forDoorsWindows
- 26 Sep 2018They look marvellous and make my property look 100% better.Philippa PhillipsReviewed forDoorsWindows
- 24 Sep 2018We were unsure which windows to choose however the sales team were fantastic and advised us on the type of windows that would suit our property. We are delighted with the results they have transformed our house. We’ve had so many positive comments from our neighbours. I am happy for anyone to contact us if they would like to see before they buy. Positive experience with Amber from sales to workmen. Happy to recommend.Irene KarrouzeReviewed forDoorsWindows
- 14 Sep 2018Would highly recommend, fantastic service from start to finish and delighted by the quality of my installation. Lovely friendly helpful staff, many thanks.Donna MarjoramReviewed forDoorsWindows
- 07 Sep 2018The quality of materials was excellent. The tradesmen were polite courteous and efficient. The overall project was handled superbly from start to finish. There was not a single thing in our opinion that could have been better. We are not in the market for any other building work or home improvements but if we were be sure that Amber home improvements would be top of our list regarding builders to contact. Thanks to all concerned making this whole experience a very pleasant one.Stephen FrenchReviewed forConservatoryOrangery
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