FREQUENTLY ASKED QUESTIONS

We have answered some of the door-related questions that you might want to ask before investing in one.
Are all composite doors basically the same?

No, that isn’t the case. A standard composite door is generally around 44mm in depth and has a foam filling. Quite a lightweight solution, it also has a GRP colour skin (better known as fibreglass).

On the other hand, a Solid Core composite door is about 48mm in depth and is made using laminated layers of timber, making it more robust and durable than a foam filled composite door. Its UPVC skin enables you to colour match with any door frame.

The two options vary in price, with one costing more than the other. To get the right door, just discuss it with an Amber advisor.

Extreme Solid Core Door
Am I allowed to have a different colour inside and out?

In general, you are fine to have one colour on the inside of the door and another colour on the outside, say for instance if you want a red external finish and white internal finish. We’ll let you be as adventurous as you want to be. An advisor can introduce you to the full colour palette.

Internal White Composite Door

MORE COMMON QUESTIONS

If you have any questions at all, you can always speak to one of our advisors, who will help however they can. Below are some common questions.

How many keys will I be given?

We provide 3 keys as standard with all our doors, but you can ask for more keys when ordering your door, or have extra keys cut at a later date, if you need them.

Can I use the same key for both doors? (Suited)

Yes, that isn’t a problem. Just tell the advisor when you are getting your door ordered and they will take care of sorting out a suited key that you can use for both doors.

What does Secured by Design signify?

Secured by Design is a Police-run initiative that is all about improving the security of buildings and their immediate surroundings to make them safer places to live.

SBD’s product-based accreditation scheme – the Police Preferred Specification – is the recognised standard for products that are best for deterring and reducing crime. It incorporates domestic windows and doors, and their various components e.g. locks and hinges.

Conservatory Outlet (part of the Conservatory Outlet Group), our sister manufacturing company, is a certified member of Secured by Design, so most of our products satisfy the standard and offer the highest level of security. You can speak about home security with one of our trustworthy advisors.

What is a 3-star rated door barrel?

A 3-star door barrel is the highest rated door cylinder that you can get in the UK and has been rigorously tested to ensure that it provides maximum security. It includes our exclusive snap-secure technology, which has a lockdown mode, designed to stop the barrel being compromised.

Can I completely fold back French doors?

That is possible if you order French doors with an egress hinge. When folded back they will give you a magnificent view of your garden

Should I buy sliding patio doors or bi-folding doors?

That large opening at the rear of your home could accommodate a set of bi-folding doors or sliding patio doors and provide you with a gorgeous garden opening in the summer. A bi-folding door can be fully opened, leaving you with a vast outdoor escape. Our patio doors have amazingly slender frames, so even when they’re closed, the view through them is truly magnificent. One of our advisors can help you decide which of the two door solutions will work best.

Do you offer finance to help me pay for windows and doors?

Yes. To make life easy for you, Amber Home Improvements can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or at our Norwich Showroom, so you can enjoy whatever you’ve set your heart on right away.

What do we need to do when our finance is approved?

If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.

What happens if finance is refused?

Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.

I’ve applied for finance with Amber Home Improvements. How long will approval take?

Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.

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OUR FINANCE CALCULATOR

See how affordable your home improvement can be with our Finance Calculator.
  • BUY NOW PAY MONTHLY Spread the cost of your home improvements over 60, 120 or 180 months*
  • BUY NOW PAY IN 12 MONTHS This option allows you a 12 month payment holiday from the date of completion.
£
Spread the cost over 5, 10 or 15 years...
60 monthly payments
Deposit
£
Representative APR
7.9%
120 monthly payments
Deposit
£
Representative APR
7.9%
180 monthly payments
Deposit
£
Representative APR
7.9%
This finance option allows you the convenience and flexibility of spreading the cost of your home improvements over 60, 120 or 180 months*. You must make the minimum repayment each month. However you can also make additional payments and therefore control the length of the loan and the amount of interest you would pay. No security is required on these loans. These calculators are for illustrative purposes only and do not constitute a credit quotation. *180 months finance only available for orders over £7,500.

Representative Example

Cash Price
£4,000.00
5% Deposit
£99.00
Total Amount of Credit
£3,901.00
Duration of Agreement
60 Months
Rate of Interest
4.3% p.a. fixed
Representative APR
7.9% APR
24 Monthly Payments
£78.42
Total Amount Payable
£4,804.20
£
Deposit
£
Pay within 12 months + £29 exit fee
£
Want to pay in monthly instalments after 12 months rather than one-off payment? Consider this option.
120 monthly payments
Deposit
£
Representative APR over 10 years
11.9%
This option allows you a 12 month payment holiday from the date of completion. Pay £99 deposit when you order, and as long as you pay the outstanding balance in full before 12 months has elapsed plus a £29 settlement fee, no interest will be charged. If, after 12 months, this is not convenient, you can pay in 120 monthly installments at 11.9% APR Representative. *Deferred for 12 months from the date of completion – £29 settlement fee applies if the loan is repaid in full during the deferral period and NO INTEREST will be paid. For legal reasons the Representative Example shows interest IF the outstanding balance is NOT paid before the 12 months has elapsed. No security is required on this loan. These calculators are for illustrative purposes only and do not constitute a credit quotation.

Representative Example

Cash Price
£4,000.00
10% Deposit
£99.00
Total Amount of Credit
£3,901.00
Duration of Agreement
132 Months*
Rate of Interest
7.8% p.a. fixed
Representative APR
11.9% APR
120 Monthly Payments
£60.29
Total Amount Payable
£7,3333.80
Settlement Fee
£29.00

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Want to speak with an Advisor? Give us a call on 0800 18 30 131

Our friendly team will be pleased to help with any questions you may have.